Concierge

Your request.
Our priority.

Whether you're planning tonight or six months from now, your Tenebrex Concierge is here to coordinate every detail.

Make a request

Tell us what you want.

The more you tell us, the less we have to ask. Nothing here is binding — it starts a conversation with a person.

ResponseUnder two hours, typically
Coverage24/7 for members
LanguagesEnglish, French, Arabic

In-app

Threaded, with your history

Message

iMessage or WhatsApp

Email

concierge@tenebrex.com

Hours

24/7, coast to coast

Available 24/7 for members

Bespoke

Build your
experience.

Pick the elements and watch the draft assemble. Send it over and your concierge will return it costed, with real availability against every line.

Arriving Saturday, September 26, 2026. Departing Tuesday, September 29, 2026

Elements to arrange

Itinerary

Montréal

Draft
Dates
September 26–29, 2026
Guests
10 guests
  • Private aviation
  • Luxury villa
  • Supercars
  • Fine dining
Coordinated by Tenebrex4 elements

A draft is not a booking. Every element is confirmed with the relevant partner before anything is held in your name, and all arrangements are subject to availability and applicable terms.

The remit

What your
concierge holds.

One person, accountable across every partner in the plan.

01

Before

Sourcing, negotiating, contracting and holding. We come back with a shortlist you can answer in one message.

02

During

Timing between partners, changes on the day, and the calls you should not have to make yourself.

03

After

One reconciled invoice, notes kept on file, and preferences carried into the next request.

Concierge coverage and response times are service targets, not guarantees, and vary with tier and request complexity. Tenebrex arranges services through third-party providers; availability, pricing and terms are set by those providers and confirmed before anything is held in your name.